Returns


Please tap either the "Help" or "Chat" button at the bottom right of your screen if you have any questions, comments or concerns about our product. For direct contact email support@gokailo.com

Return Policy:

Kailo is far more than just a business for us, it's about creating pain-free lives. Kailo has already changed thousands of lives. If you think Kailo will work for you or a family member, try it out risk-free. We offer a no-hassle, 100% money-back guarantee. If you feel Kailo isn't working for you within 30 days, we'll gladly take it back. If you are giving Kailo as a gift, we offer a 60-day return policy. Please provide the gift recipient with your order number. If the gift is returned it will be refunded to the gift purchaser within 14 days of initiating the return. Gift recipients are not entitled to the refund and acknowledge that no refund will be made, except when required by law. Before returning your Kailo, we would love a chance to make sure you've found the correct placement. Over 90% of our customers have found an increase in comfort after using Kailo. Our goal is to help everyone get relief. Please contact us at support@gokailo.com