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Flex, Kailo, and Element patches built using patented technology developed by nCAP Medical and evaluated in multiple clinical studies focused on pain management and recovery.
Clinical research into this technology continues to grow through randomized controlled trials and peer-reviewed publications evaluating its potential role in non-invasive, drug-free pain management.
Published in The Journal of Arthroplasty, a randomized, placebo-controlled clinical trial followed 156 adults, comparing a micro-capacitive technology designed to interact with the body’s electrical signalling against an identical placebo device. Researchers reported that participants using the active device used less pain medication, went home sooner, and reported less nausea than those using the placebo. The study was conducted within the University of Pittsburgh Medical Center system and supported by a National Institutes of Health grant.
In a randomized, placebo-controlled trial, participants using Kailo's technology were compared with participants using an identical placebo device. Here is what the researchers recorded.
26% less pain medication used in the first 24 hours, compared to placebo.
19% shorter stay before going home, compared to the placebo group.
14% reduction in pain at rest one week later.
Less nausea reported than in the placebo group.
41% less use of medication for nausea.
Figures are from the published trial and describe what was recorded in that study. Individual results vary. Read the full trial
The final results are in, and they’re incredibly positive. On January 30, 2022 Pain Relief Technologies LLC and Kailo Pain Patch® announced the IRB-approved PREVENT study’s final results. The study produced positive results in participants with mild, moderate, and severe pain, with resounding support from nearly all participants.
The study was administered by Clarity Science LLC, a respected international scientific research company, and led by Dr. Jeffrey Gudin, the principal investigator.
The clinical trial results represent the outcomes from the PREVENT study. PREVENT is an IRB-approved, minimal-risk, observational trial.
The trial evaluated a group of 128 participants with mild, moderate, and severe pain. Their changes in pain severity, medication use, pain interference, and side effects were closely monitored and evaluated.
In a 30-day study of people living with ongoing pain, led by a board-certified pain specialist, participants tracked their own pain and daily life while wearing the patch. Here is what they reported.
71% decrease in average pain score across all participants.
67% decrease in how much pain interfered with daily life.
98% reported “less” or “a lot less” drug use while wearing the patch.
97% were very or extremely satisfied with the Kailo pain patch, and preferred it to taking pills.
Participants also reported improvements in mood, sleep, walking, relationships with other people, and everyday enjoyment.
No side effects were reported by participants during the study.
Figures are from the published study and describe what participants reported over those 30 days. Individual results vary. Read the full study
Kailo is FDA registered and is applying to be FDA approved.
Yes. The underlying technology used in Flex, Kailo, and Element patches has been evaluated in clinical studies, including randomized controlled trials and peer-reviewed publications.
Yes. Flex, Kailo, and Element products are built using the same underlying patented technology developed by nCAP Medical
No. Individual experiences may vary.
**Disclaimer: The information provided on this page is for educational and informational purposes only.
References to clinical studies and publications relate to investigation of the underlying technology and should not be interpreted as guarantees of individual outcomes.
Individual experiences may vary.
Please email us at the link below and include your name and order number for questions about a previous purchase. support@gokailo.com
If you have a question that can’t wait, please click the chat bubble at the bottom left hand side of the screen for a live chat agent to get instant answers to your questions.
As a Kailo customer, we want to give you the best assistance possible. Please try our concierge service for the best placement advice.
Concierge service
Softer. Lighter. More Flexible.
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We hope you will be happy with your purchase. If for any reason you are not satisfied, we hope to make it right. Please review our return policy below, select a preferred method of contact and we’ll do our very best to accommodate your return.
Reducing pain is your first priority and it is also ours. We have designed our return policy to promote that.
These are our return policy best practices:
First Step: Contact our customer service team at support@gokailo.com and let them know that you’d like to return your products.
Second Step: Our customer service team member will ask you some questions about your efforts to reduce pain using our patches. Please work with us through this process because we want to give you the best opportunity possible to eliminate your pain. They will ask you:
Third Step: Our customer service team will send you a return authorization form. If you are returning The Element patch and live in the U.S., our customer service team will also provide you a prepaid envelope to return the product.
Fourth Step: Mail your product(s) to the address on the return authorization form within 2 weeks from the time we email you the return authorization form. See the detail below about return policy lengths by product and what should be returned.
Fifth Step: Our returns team will receive your return, compare it to what you purchased, and refund you according to what you returned. Once returned products are received, refunds are issued within 3-5 business days to the credit card that was used to make the purchase.
Return Policy Length: Contact Us Within 30 days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 30 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return Policy Length: Contact Us Within 90 Days
Subscriptions are not eligible for returns
What should be returned:
Return/Exchange Policy Length: Contact Us Within 30 days
What should be returned:
Please email us at the link below and include your name and order number for questions about a previous purchase.
Kailo is far more than just a business for us. If you need to reach us for any reason, please email support@gokailo.com. A live agent can answer questions about our company, our products, placement help for your specific pain, and order-and-return information.
